The usability testing provides information whether the product meets all the expectations of the visitor. We recommend that it takes place at the very beginning. It can cover the information structure of the website, the
design concept, the completed graphic vision, functionality, user navigation, search engine optimization (SEO), banners, multimedia presentations, corporate identity, a comparative test of the client’s products to those of the competitors, as well as the documentation to a project.
Usability tests prove useful not only for the team of
"Ladger"
but for the client as well. The analysis provides better understanding of what else should be done to improve the quality of the product to increase the level of customer satisfaction using it.
The usability testing can cover:
- Information structure of the website
- design concept
- complete graphic vision of the website
- functionality
- Consumer navigation
- Search Engine optimization (SEO)
- Banners
- Multimedia presentations
- Corporate identity
- Comparative tests of the product of the client and those of its competitors
- Documentation to a project - audit assignment, analysis, report, manual
The usability testing shows if the requirements and the features of the completed project are balanced.
It is recommended that the usability tests are conducted early in the initial stage of the project. This reduces the number of potential problems and errors which could occur during the course of work.
The main element here is the effective communication between the teams of "Ladger and the client. Many customers would often provide suggestions and guidelines that help develop the product and achieve higher quality end result.
The findings from a usability testing are most accurate and complete if experts from Ladger, the client and end users of the site have been involved.
